Zoho One - The Operating System for Your Business

Zoho CRM is a powerful, customisable customer relationship management platform that helps you manage your sales pipeline, automate repetitive tasks, and gain valuable insights into your customer behaviour. Whether you're just getting started or scaling up, Zoho CRM keeps your team aligned and your pipeline moving.

Bigin is a lightweight, easy-to-use CRM designed specifically for small businesses and startups. With built-in pipelines, automation, and integration with email and telephony, Bigin helps you get organised and sell more—without complexity or high costs.

Zoho Bookings is an online appointment scheduling tool that integrates seamlessly with your calendar and CRM. Whether you're offering consultations, support calls, or training sessions, Zoho Bookings reduces back-and-forth emails and lets clients book time with ease.

SalesIQ is a live chat and website visitor tracking tool that helps you engage prospects in real time. With intelligent automation and CRM integration, you can provide better support, qualify leads faster, and personalise every interaction.

Marketing doesn’t have to be complicated. With Zoho’s suite of marketing automation tools, you can connect with the right people at the right time—through email, social media, forms, and more. At SME Advantage, we help you build smart, effective campaigns that actually convert.

Zoho Campaigns allows you to design, send, and track email campaigns with ease. From drag-and-drop editors to automation workflows, you’ll reach your audience with the right message at the right time—all fully integrated with Zoho CRM.

Create custom forms for lead generation, event registrations, feedback, and more. Zoho Forms connects with your CRM and other Zoho apps, so every form submission can trigger an automated action—saving you time and effort.

Plan, publish, and monitor your content across LinkedIn, Instagram, Facebook, and more—all from a single dashboard. Zoho Social helps you engage with your audience, track performance, and collaborate with your team in real time.

Formerly Zoho Thrive, Zoho Marketing Automation is an all-in-one platform for lead nurturing, scoring, customer journeys, and multi-channel marketing. Perfect for SMEs ready to scale their marketing efforts with smart automation and in-depth analytics.

Zoho Desk is a powerful, easy-to-use helpdesk software that allows you to track, manage, and resolve customer support tickets. With multi-channel support, automation, and AI-powered insights, Zoho Desk helps you deliver faster and more effective support, ensuring your customers stay happy.

Zoho Assist enables you to provide remote support to your customers anywhere in the world. With features like file transfer, screen sharing, and multi-platform compatibility, you can troubleshoot problems, assist with installations, and provide comprehensive IT support—all in a secure, seamless environment.

Zoho Lens combines remote assistance with Augmented Reality (AR) to provide live visual support. Through a mobile app, your customers can show you exactly what they see, while you guide them through troubleshooting steps in real-time, making problem resolution faster and more effective.

Zoho Books is an intuitive accounting software for small businesses that simplifies everything from invoicing and expense tracking to VAT filing and bank reconciliation. With real-time insights into your finances, Zoho Books ensures you stay on top of your accounts with ease.

Create and send customised, professional invoices in just a few clicks. Zoho Invoice offers a wide range of templates, automation for recurring billing, and multi-currency support, making it perfect for businesses of all sizes to streamline their invoicing processes.

Zoho Expense simplifies expense tracking by allowing you to capture receipts, manage employee reimbursements, and automate approval workflows. It integrates directly with Zoho Books, so your financial records stay accurate and up to date.

Zoho Checkout allows you to create secure, customised payment pages to accept online payments. Whether you’re selling products or collecting donations, Zoho Checkout makes it simple to set up and manage one-time or recurring payments.

For businesses offering subscription-based products or services, Zoho Billing provides a robust platform for managing subscriptions, invoices, and recurring payments. Automate billing cycles, send timely reminders, and ensure a smooth payment experience for your clients.

Zoho Payroll streamlines payroll processing, tax calculations, and compliance for businesses in the UK and other regions. Automate payslips, manage employee benefits, and ensure tax filings are accurate and on time—all while reducing administrative overhead.

Zoho People is a comprehensive HR management platform designed to streamline your HR processes. From employee onboarding and leave management to performance reviews and payroll integration, Zoho People helps you manage everything from one centralised platform. With automation and easy-to-use interfaces, you’ll spend less time on admin and more time focusing on what matters most—your people.

Zoho Recruit helps you find, track, and hire the best talent for your business. With features like job posting automation, candidate tracking, and resume parsing, you can speed up your recruitment process, reduce hiring costs, and ensure you always have the right talent at your fingertips. Whether you're hiring for one role or scaling up for growth, Zoho Recruit simplifies the entire recruitment workflow.

Zoho Projects is a comprehensive project management tool that helps teams collaborate efficiently and deliver projects on time. With features like task management, Gantt charts, time tracking, and team collaboration, Zoho Projects ensures your entire project lifecycle is managed from start to finish, all while offering deep insights into project progress and resource allocation.

Zoho Sprints is an agile project management tool designed for development teams and organisations working in iterative cycles. With features like sprint planning, task tracking, and backlog management, Zoho Sprints makes it easy to break down complex projects into manageable tasks, while keeping everyone on track and focused on key deliverables.

Zoho Inventory is a robust inventory management software that helps you manage your stock, orders, and suppliers with ease. Whether you're running an e-commerce business or a physical store, Zoho Inventory provides real-time updates on stock levels, integrates seamlessly with your sales channels, and helps with order fulfilment, making inventory management straightforward and hassle-free.

Zoho Sites is a drag-and-drop website builder that allows you to create professional, responsive websites without any coding knowledge. With beautiful templates, SEO tools, and easy integration with other Zoho apps, it’s perfect for small businesses wanting full control over their web presence.

Zoho Commerce is an end-to-end e-commerce platform that lets you build and manage your online store with ease. From product listings and payments to shipping and inventory, everything is handled in one place—fully integrated with Zoho Books, Inventory, and CRM to streamline your operations.

Zoho PageSense is a conversion optimisation tool that gives you deep insights into how visitors interact with your website. Run A/B tests, track heatmaps, and analyse behaviour to make data-driven changes that improve performance and drive more sales or enquiries.