Detailed Review of the Most Popular Zoho Products:
Zoho offers a cloud-based, award-winning Customer Relationship Management (CRM), solution. The company is also responsible for a wide range of online applications, including over 40 that are widely used. Apps for project management, invoicing, note-taking and database management are just a few of the many applications.
We'll be looking at the tech giant and its role during the pandemic. To help you decide whether Zoho products are right for you, we will look at a number of Zoho products. We will also discuss the main benefits of each service, and how they can help improve productivity, sales, and work processes.
Table of Contents: 12 Best Zoho Products
Zoho People
Zoho Books
Zoho Inventory
Zoho CRM
Zoho Sites
Zoho Projects
Zoho Desk
Zoho Social
Zoho SalesIQ
Zoho Expense
Zoho Recruit
Zoho One
What's Zoho?
Zoho Corporation has three divisions
Zoho.com is an online platform for collaboration, productivity and business applications
ManageEngine provides enterprise IT management
WebNMS meets the needs of OEMs (original equipment makers).
Pleasanton, CA is the company's headquarters. There are also offices in New Jersey and London. Zoho's software development and research centers are also located in Chennai, Tenkasi, India and Beijing, Singapore. Its sales and support operations are located in Chennai and the Philippines.
Zoho, a privately-owned company with more than 3500 employees across its offices around the world, is not for profit. According to the company, it is a profitable business that does not require capital from the outside.
As part of its investment into R&D, Zoho also operates Zoho University which trains and hires high school students. This program is responsible for more than 15% of the company’s engineers. This program also boosts the company’s workforce by providing smart employees.
The COVID-19 pandemic highlighted Zoho’s commitment to giving back to the community when it released a series apps that could help different sectors deal with the virus's impact. Zoho launched Zoho classes to allow students in India to continue their education at home after schools were closed. Zoho Meeting was also created by the software giant to aid government agencies in dealing with the pandemic. Zoho Remotely is Zoho's suite of 11 apps for business continuity.
Zoho History
Tony Thomas and Sridhar Vembu founded Zoho Corporation in 1996. It was originally called Vembu Software and operated out of a small apartment in Chennai.
AdventNet was established in 2005. It was focusing on the development of an IT management portfolio that included solutions like test-automation and information security. After its online office suite, Zoho Corporation was given its new name in 2009.
Zoho currently has over 50,000 customers. Most of these are small businesses. Some of the top brands using Zoho products are: Sony Ericsson and Qualcomm, Nokia, Motorola. Lockheed Martin, Citrix. Cisco.
Zoho Product Launches
The company launched Zoho Office Suite, a word processor in September 2005 to compete against Microsoft Office.
Zoho CRM launched in June 2006. It offers marketing, sales force automation and customer service. Zoho CRM also has order management functionality that allows you to manage invoices, orders and quotes.
Zoho Show 2.0 was launched in December 2007. It features usability improvements and mashups within web pages. There is also increased file sharing and integration with Zoho CRM.
Zoho launched the Zoho CRM Enterprise Edition in 2008 with improved features like multi-language support and additional data management tools. Product customization was also enhanced. Role-based security permissions were added, as well as SSL support for Enterprise and Professional editions. Integration with other apps, such as Zoho Sheet, was also possible.
In August 2008, Zoho reached one million users.
Zoho Social was launched in 2015 to increase social media presence for companies. It also added Zoho Expense as a Finance suite. Zoho ShowTime connects speakers and audiences via a web and mobile app. Zoho Forms is an online tool that allows you to create, share and submit forms from the web or mobile. Zoho Motivator and Zoho Inventory were also released. In 2015, the company had 15 million users.
In 2016, Zoho had 20 million users.
Zoho's AI-powered sales assistant Zia was launched in February 2017. The Zoho Signature for business, a esignature software that the company developed, was made available to the public five months later. The same year, Zoho also added Amazon Connect to Zoho's business apps integrations.
Zoho Flow, a web-based platform that allows codeless integration of various applications, will be available in 2018.
In 2019, Zoho Office Suite was released with fully integrated tools such as Zoho Writer and Zoho Notebook. Zoho Show and Zoho Sheet were also launched. The company had reached 50 million users by November.
Zoho launched assistance programs and apps, like Bigin, in 2020 to assist small businesses and communities that were hard hit by the COVID-19 pandemic.
Review of Popular Zoho Products
1. Zoho People
Zoho People, a smart and user-friendly HR software program, is part of the complete Zoho suite for small business solutions. The HR management software is a popular product that offers many business tools and applications for small businesses. It is also flexible and easy to use, so it can be deployed right away.
This online HRIS can automate all aspects of HR for a company. This will ensure your employees are able to reach their full potential. It is also suitable for businesses that are looking for an HR platform which can be quickly deployed without any customization.
This vendor provides a wonderful test drive of the HR software.
Zoho People: Key Features
All-in-one HR platform
Fully integrated and scalable
Amazing onboarding features
You can do it yourself with the self-service portal
Notifications to employees automatically
Solid learning management system
2. Zoho Books
Zoho Books provides an online accounting platform for managing all financial aspects of a business. It is able to manage invoices, bank accounts, inventory, and mobile accounting. This intuitive accounting program was created to assist small business owners in better managing their finances.
The app is user-friendly and allows businesses to easily create and send professionally-designed financial forms online. It makes it easy and quick to keep track of your finances. You can also easily generate critical accounting reports to support important decision-making needs.
Zoho Books: Key Features
Automated workflows
Management and project tracking
Stripe integration allows for quicker reconciliation
It runs on any operating system or device
Over 10 languages are supported, including English, German and Japanese
3. Zoho Inventory
Zoho inventory is a popular inventory management software for SMBs and start-ups. Smart process automation allows businesses to improve their inventory management system efficiency. With an agile system, businesses can stay on top of their inventories and make better decisions.
This inventory management software is available to ecommerce businesses of all sizes. It has integrated popular cloud retailers and shipping services. This solution also provides end-to end tracking capabilities that help businesses track their deliveries from beginning to end. It supports both Android and iOS mobile tracking.
Zoho Inventory offers many great features and flexible pricing options. Sign up for a free trial to try it out first.
Zoho Inventory Key Features
Automated reordering
Integration extensive
Optimization of inventory
Sales analytics
Import and export of data
4. Zoho CRM
Zoho CRM is a web-based platform that has won numerous awards. It is one of the most widely used CRM applications in the world. This platform is used by millions worldwide to increase business growth and build great customer relationships. This solution is well-known for its strong lead, sales pipeline and contact management.
Zoho CRM provides a variety of efficiency in CRM-related activities. It can automate daily tasks and convert site visitors into leads and prospects. The platform also allows for efficient customer management and precise revenue forecasting.
Zoho CRM Key Features
Automate key sales activities
Access to business data in real-time
Mobile app
Efficient lead management
Maximum use of social networks
5. Zoho Sites
Zoho Sites allows users to create high-quality websites within minutes. This powerful tool is so easy to use that you don't need any coding knowledge or IT skills.
Its core function is a smart drag and drop function that makes website creation easy. The website building software uses common elements and smart navigation patterns in order to attract visitors. Zoho Sites websites are optimized for mobile devices to provide a seamless user experience regardless of what device they are used.
The platform is offered free of charge by the vendor, and includes basic features for building a website. Paid plans offer more advanced functionalities.
Zoho Sites: Key Features
Drag-and-drop Builder
Custom 301 Pages
Dynamic Content Management
Ecommerce Toolkit
Pre-built themes
6. Zoho Projects
Zoho projects was created to give users the best experience in project management. This solution will be appreciated by project teams as it allows them to complete projects on time and within budget. Through robust automation and customization, it simplifies the project management process.
This project management tool allows project managers to keep track of all activities related to their projects using tools for efficient monitoring. Zoho Projects has a wide range of productivity tools that will help you achieve project success.
Zoho Projects: Key Features
Collaboration and project planning
Productivity in the team
Dashboards for global and project management
Tracking expenses
Knowledge sharing
7. Zoho Desk
Zoho Desktop is a well-known support desk software that enables businesses to provide top-quality customer service to clients. It comes with powerful tools to increase agent productivity. It also includes analytics features that enable managers to quickly identify operational areas where they can make improvements.
Zoho Desk helps businesses make smart decisions and provides a wide range of support channels to ensure that they provide timely and quality customer service. Users can build stronger client-business relationships which in turn leads to higher profits.
Zoho Desk Key Features
Ticketing system
Software for call center applications
Analytics and reports
Agent productivity
Essential help desk tools
8. Zoho Social
Zoho social is smart social media management software that helps businesses harness the power and potential of social networks. This platform allows companies to connect with the right audiences, which can help boost business growth through a stronger online presence.
Businesses can also use Zoho Social to manage their social media marketing revenue. It can also be used to manage multiple social networks. It can also schedule unlimited posts and monitor keywords.
It provides robust social media publishing tools to help businesses create engaging content. Zoho Social allows you to automate publishing posts for different social networks, either instantly or per a set schedule.
Zoho Social's Key Features
Multi-channel marketing
Automated and bulk scheduling
Management from a single window
Brand mentions
Analytics and reports
9. Zoho SalesIQ
Zoho salesIQ offers top-notch live chat support and website monitoring. This platform analyzes customer behavior and makes use of the data to improve marketing and sales campaigns. This platform allows businesses to respond quickly to customer queries, which leads to lead conversions.
This live chat software can be used by companies of all sizes to engage customers. They can use this tool to generate valuable BI that will help them identify new leads and improve their operational performance. Zoho SalesIQ can also display various types of data such as customer location, frequency of visits, site behavior, and more.
Zoho offers small businesses an unlimited plan that is forever free for up to two users. Sign up to get a free trial and you can try it out for free.
Zoho SalesIQ Key Features
CRM Data-based Proactive Triggers
Traffic monitoring in real-time
Intelligently distinguishing new visitors from returning ones
Geolocation tracking for visitors
Analytics that can be applied immediately
10. Zoho Expense
Zoho Expense has been one of the most popular online expense reporting tools on the market. It streamlines most financial transactions and increases revenue generation. It automates expense reporting, simplifies approvals, and allows for quick reimbursements.
This solution allows businesses to automate a variety of expense management tasks. It can convert receipts automatically into expenses. These expenses can then be instantly added to a business database for reporting or analytics.
Its premium plan costs only $2.5 per month and is very affordable. It's even free to try. Sign up to get a free trial.
Zoho Expense: Key Features
Receipts for expense reimbursements from auto-scan
Approval in real-time
Automated expense accounting
Guaranteed policy compliance
Multi-level approvals simplified
Zoho Expense Review - Detail
11. Zoho Recruit
Zoho Recruit, a top-rated recruitment platform and applicant tracking software for SMBs and start-ups, is a great tool. This solution has been awarded multiple times, due to its user-friendly dashboard as well as a wide range of customizable functions.
The cloud-based software comes with powerful HR management tools that will streamline your hiring processes and back-office applications. It allows you to post job openings, screen potential candidates, review CVs and conduct interviews. Zoho Recruit can also be used on mobile devices to enable your HR personnel to continue their work from anywhere.
Zoho Recruit: Key Features
Automated Recruitment Processes
Centralized applicant database
Secure options
Simple candidate assessment
Website for Careers
Zoho Recruit Review - Detail
12. Zoho One
Zoho One offers a comprehensive business suite that includes over 35 solutions to help businesses of all sizes and industries. This platform is intended to increase sales and manage back-end and front-end business activities. It also facilitates collaboration between work teams and improves communication to ensure better workflows.
This robust solution gives business owners and managers complete control over all aspects of their business data. They can also use mobile apps for Android and iOS to manage their operations from anywhere, even outside of the office.
All its innovative features can be tested for free.
Zoho One: Key Features
A platform that integrates over 35 business applications.
Facilitates integration of business operations
Access multi-devices from anywhere, anytime
Browser-Based Conferencing
Private Team Social Network
SME Advantage are an advanced Zoho partner. We specialise in setting up and maintaining your CRM.
